Our Commitment: ok lv never sells your personal information to third parties. Protecting your privacy is a core part of our responsibility.
Introduction
Ok lv (oklv.run) is a trusted online betting platform in Bangladesh. We believe your personal information belongs solely to you. This Privacy Policy explains how ok lv handles your data.
This Privacy Policy applies to the ok lv website, mobile app, and all digital services. By using any ok lv service, you are deemed to have consented to this Privacy Policy.
Important: This policy is written in plain language so you can understand it easily. If you have any questions, our support team is always ready to help.
What We Collect
Ok lv only collects information that is strictly necessary to provide its services. We do not gather excessive or unnecessary data.
| Data Type |
What Information We Collect |
Why We Collect It |
| Identity-Related |
Full name, date of birth, national ID number |
Age & Identity Verification |
| Contact |
Mobile number, email address |
Account Communications & Security |
| Financial |
Mobile banking number, transaction history |
Payment Processing |
| Device |
IP address, device type, browser information |
Security & Fraud Prevention |
| Usage |
Betting history, login times, page visits |
Service Improvement & Personalization |
- Information you provide directly at the time of registration is collected.
- Certain technical information is collected automatically while you use the platform.
- A copy of your ID may be requested for KYC (Know Your Customer) verification.
Purpose of Data Use
Ok lv uses your information only for specific, legitimate purposes. We do not misuse your data in any way.
- Account Management: For registration, login, password reset, and account verification.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To address your complaints and questions.
- Security: To prevent fraud, money laundering, and account hacking.
- Legal Obligation: To comply with applicable laws and regulations.
- Service Improvement: To improve your experience on the ok lv platform.
- Promotional Communications: To send you offers and bonus information only with your consent.
Marketing Communications: ok lv never sends promotional messages without your consent. You can turn off marketing notifications at any time from your settings.
Whether Your Data Is Shared
Ok lv does not sell your personal information to any third party. However, limited data may be shared in certain specific circumstances:
- Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, or other payment gateways.
- Identity Verification Service: With licensed verification services for the KYC process.
- Law Enforcement: To government authorities when required by court order or legal obligation.
- Technology Partners: Under strict confidentiality agreements with technology service providers for platform operations.
Never Shared: ok lv does not share your information with advertisers, data brokers, or other betting operators.
Cookies & Tracking
Ok lv uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To understand which parts of the platform are used most.
You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some ok lv features.
Data Retention Period
Ok lv does not retain your data beyond what is necessary. Our general policy is:
- Active account data is retained for as long as the account remains open.
- After account closure, financial transaction records may be retained for up to 5 years as required by law.
- Customer support conversations are kept for up to 2 years.
- After marketing consent is withdrawn, the relevant data is deleted within 30 days.
Your Rights
As an ok lv member, you have important rights over your own information. We fully respect and uphold these rights.
Right to Access
You can request to see what information ok lv holds about you.
Right to Correct Information
You can contact us to correct any inaccurate or outdated information.
Right to Erasure
Upon account closure, your data can be deleted unless retention is required by law.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Data Portability
You can request a copy of your data in a portable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise these rights, email us: support@oklv.run — We will respond within 30 days.
Children's Privacy
Ok lv strictly prohibits registration by anyone under 18. We do not knowingly collect data from minors.
Note: If a minor is found to have opened an account using false information, ok lv will immediately close that account and delete all associated data.
If you know of a minor using ok lv, please Help Center let us know.
Data Security Measures
Ok lv uses industry-leading technology to keep your data secure. The core pillars of our security infrastructure are:
- SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): For an added layer of security on your account.
- Firewall Protection: Advanced firewall protection to block unauthorized access.
- Regular Security Audits: Regular security audits conducted by third-party experts.
- Data Backup: Regular backups are maintained on secure servers.
Keep in mind, though, that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Policy Updates
Ok lv may update this Privacy Policy as needed. For any significant changes, we will notify you via email or an in-platform notification.
- The date of any change will always be noted at the top of the page.
- For major changes, at least 14 days' notice will be given before they take effect.
- Continued use of ok lv after any changes will be considered acceptance of the updated policy.
Contact Us
For any questions, complaints, or requests regarding our Privacy Policy, feel free to contact us:
Our privacy team typically responds within 72 hours.